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Root Solutions Ltd

  • Client and Contact Information

    Root Solutions Ltd - (Contact available on request)

  • Industry/Vertical/Market

    We sell / implement product design (CAD) software and product life cycle management (PLM) software.

  • Annual Sales Revenue

    £2 million

  • Clients Key Business Drivers

    Our clients want to design products easily. We want to help them efficiently by offering great support and training.

  • Number of Business Entities, locations and Users

    At present we use Schedule it to manage our technical team. We have 2 main offices but also people working remotely from home - 20-25 users. We manage 11 technical guys, 2 support guys, 3 specialist trainers, 3 training locations, potential training courses in 10 different locations, 25 training laptops. Sales guys can view the availability of any of these resources.

  • Software and Hardware Platform

    We use both the desktop and the cloud software on mainly Dell Windows 7 32 & 64 bit.

  • Any Implementation/Rollout Strategy

    We tried the desktop software first to get it setup as we wanted and then bought cloud licenses and rolled it out to the rest of the company.

  • Business Benefits Realized

    Better communication - we control people, locations, training courses and training machines with it. Everyone in the company can see what resources are available.

  • Lessons Learned

    The interface is very clear and easy to use from either laptop or ipad. It is hard to understand how we coped before. We will add more information as we grow.

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