Email alerts are just messages sent to people to let them know somebody has added, changed or delete an event. Attached to all email alerts are ICS files allowing remote staff to sync with events in their Outlook calendar or other calendar applications.
Email alerts are an ideal way to keep all users up-to-date and informed. There are 4 ways an email can be automatically created.
For any alerts to be created the selected options will need to be activated in 'Tools menu/options/email' and a valid email address is required.
Event Emails : If an event has an email address in the email address box then any changes to the event will create a 'Event email' alert to that address. You will also be prompted to send to any resources linked.
Resource Emails : In a resource you can enter an email address. Any additions or changes to any event that is planned in the resource will create a 'Resource alert' email to the resources email address.
User Emails : In a users account details you can enter an email address, and also select which resources the user should be notified about. Any additions or changes to any event that is planned in any of the selected resources will create a 'User alert' email to the users email address.
Manual Emails : In the event window there is an email button which will manually cause all of the options to be checked and any emails sent. Any contacts linked to the event will also receive an email.
All emails are queued in list ready to be sent by a chosen PC specified in the options by either SMTP in Outlook/Exchange or remote SMTP email account.
Email Templates : As standard a template exist and is used for the creation of email text and email title:
It is possible to have different templates for any resource or event.
Each single Schedule it desktop license can support up to 3 different email addresses to send to. Additional licenses can be purchased to support a higher number of addresses and remote calendars. E.g. 10 desktop licenses can support 10 Schedule it users and 30 remote users via email.
Last updated, 2 January 2013, 12:18