Cannot find what you need? - Click here to contact us


'cannot connect to the specified MySQL host, port or proxy' ?

If you are receive the message 'cannot connect to the specified MySQL host' when trying to access or update your cloud database you must be sure access through your proxy server and firewall to our website is allowed.

First check you have full access with a web browser as this uses different ports for access. If this is allowed but the desktop software is returning an error then your proxy server maybe blocking access.

If you are using a proxy server or firewall please allow all traffic to on all ports but if you can only open some these must be 80, 443 and 3309.

port, ports, firewall, proxy, cannot, connect, ip, address
Last updated, 8 February 2013, 16:25

Leave a public comment (Login required) or click here to contact us for support

Schedule it Ltd

Subscribe to our newsletter and receive our free scheduling tips and articles to help you improve the planning in your business. Unsubscribe anytime.

Login Support and Help
Register Blog
Features Privacy Policy
Online Pricing Terms and Conditions
On-Prem Pricing Industry Sectors
Latest Version Reviews and Feedback
Live Webinar Status
Web App Team Scheduling
iOS App Employee Planning
Android App Customer Scheduling
Zapier App Engineer Scheduling

Start Your Free Trial Today

Copyright © 2003-2023 Schedule it Ltd. All rights reserved.
Schedule it on LinkedIn   Schedule it on Twitter   Schedule it on YouTube   Schedule it on Facebook
Join Us - Live Webinar
Help Topics
Contact Us