Searching for Can we send alerts and reminders as SMS text messages from our schedule?

Sending Alerts and Reminders From Your Schedule as SMS Messages


Our online service has the ability to send SMS alerts and reminders to the tagged people, clients and resource owners in your events. You can already enter the primary contact email address for your resources to receive alerts and reminders by email, but you can also add their telephone number to send SMS messages too.

Sending SMS messages has a small per message cost, so we allow you to choose any provider that offers the email to SMS service that you prefer to use. Just signup with your preferred supplier and start sending SMS messages.

Here are a list of a few popular SMS providers we are working with and they also give you some free SMS credits for you to use:

  • https://www.clicksend.com/gb/ (see special offer)

  • http://www.burstsms.co.uk/

  • https://www.textmagic.com/


  • If you need any help with the setup please contact us.




    Setup Your Account to Send SMS


    Once you have your account setup there are just a few steps. For these examples we will assume you have chosen ClickSend as your SMS provider...

    1 , Edit your resources and add their telephone number in their Email contact details box as an email address. The email address you need to enter will be their telephone number followed by @sms.clicksend.com



    E.g. for a person with the number 447654XXXXXX you would enter, 447654XXXXXX@sms.clicksend.com as one of their email addresses. Separate multiple addresses with a comma.

    Whilst editing the resource you can choose the type of activities that would trigger an email or SMS to be sent, like only for reminders, or changes to an event. You can edit your tags and resources here.

    2, Add the approved email address you have used at ClickSend (or other provider) into your Schedule It account so we can be a trusted sender to your SMS account. You can do that here or manually from the Account menu (top right), choose Account Settings > Edit Advanced Account Settings > Other, then in the SMS address box enter the email address that you used at ClickSend.






    Recommended Settings


    If you are using ClickSend then choose the 4th option ('Get message from the email body including full email chain') in your ClickSend settings. If you are logged into ClickSend you can do that here.

    For extra security, we would recommend adding a new email address to your ClickSend account that is random and impossible to guess, then use this in step 2 above. If you are logged into ClickSend you can do that here.



    Advanced SMS Options


    Editing the SMS Template

    The information sent in an SMS message can be customized to include any text you type and can include any data from the event like the title, dates and other fields. You can edit the SMS template here.

    Selective Sending of Alerts

    Rather then send alerts for every event for a specific resource, it is possible to be selective about which events will send email or SMS alerts. You can do this by tagging those events with a resource/word only used when alerts are needed. We will assume you already have a resource called Fred in your schedule. Create a new resource group called SMS Alerts. Inside this group add a new resource called 'SMS Fred' with the Email/SMS address 447654XXXXXX@sms.clicksend.com (example only) and enable the alerts needed under the Sharing tab.

    If you now add an event to Fred in his normal schedule no alerts will be sent, or just the ones you allow in Freds Sharing settings. Add a second event to Freds schedule but this time add the tag 'SMS Fred'. As this is the only event linked to 'SMS Fred' only this event will trigger SMS messages to be sent.

    You can expand on this by adding tags for other staff, or points of contact, that need alerts for specific events.




    ClickSend Offer

    Register an account with ClickSend via this link: http://clicksend.com/?u=11852
    Upon sign up you will receive £1 free trial credit, plus claim a £10 bonus by emailing martyn@clicksend.com quoting offer code SCHEDULEIT10. One bonus per company. With ClickSend not only will Schedule IT integrate, but you can also send SMS, Letters, Emails, Fax and Leaflets from their advanced dashboard, complete with 247 customer support.





    (text, txt, sms, mms, phone, message)
    Last updated on Apr 13, 2017
    Schedule it Ltd
    /faq/10715/can-we-send-alerts-and-reminders-as-sms-text-messages-from-our-schedule

    Subscribe to our newsletter and receive our free scheduling tips and articles to help you improve the planning in your business. Unsubscribe anytime.

    GET STARTED RESOURCES
    Login Support and Help
    Register Blog
    Features Privacy Policy
    Online Pricing Terms and Conditions
    On-Prem Pricing Industry Sectors
    Latest Version Reviews and Feedback
    Live Webinar Status
    APPS POPULAR SEARCHES
    Web App Team Scheduling
    iOS App Employee Planning
    Android App Customer Scheduling
    Zapier App Engineer Scheduling


    Start Your Free Trial Today



    Copyright © 2003-2020 Schedule it Ltd. All rights reserved.
    Schedule it on LinkedIn   Schedule it on Twitter   Schedule it on YouTube   Schedule it on Facebook
    Join Us - Live Webinar