Hugo C
Group Operations Manager
Mid-Market (51-200 employees)
"Versatile platform with fantastic support"
What do you like best?
ScheduleIt is a simple to use platform that is great for planning different work types. I originally invested in it to manage glazing installations for 70 operatives spread over around 20 teams, but now use it also for all transport bookings, design and manufacturing planning, timesheet management and much more. I have also successfully integrated it with Salesforce and Fastfield using Zapier which has made it a game-changer.
We now have 70 users managing around 500 live projects through this platform. Through different views and filters users can easily see the view that is useful to them.
The best thing for me has approach of the developers to suggestions for changes and improvements, and the general support. For most businesses 'one size fits all' solutions are rarely perfect, as was the case with ScheduleIt. But with almost every issue or suggestion I have had the team have worked to develop a solution or a workaround, recognising that it is an improvement for me, the client, and it contributes to making an overall stronger or more versatile platform.
What do you dislike?
The mobile app works, but it is not as user friendly as it could be. Good for read-only, but not great if the user wants to interact with the software.
The dashboard is preset and not configurable so no use to me. If this could be user configured to show specific resources / groups / parameters it would be more use. Currently we do not use this feature.
What problems are you solving with the product? What benefits have you realized?
Information in one place not on numerous spreadsheets. Cloud based so great for users across multiple locations, cutting down on double handling information and pushing emails and SMS out. Information is real-time and readily available. Integration has reduced double-handling of data and eliminated discrepancy between data sets through human error.
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