Ian B
Operations Director
Small-Business(11-50 employees)
"Scheduling software that is simple to use and easy to understand"
What do you like best?
There are so many things, the planner that allows us to see all our activities on a single page, without the complications we used to have with Outlook, the link to email and financial control so we can send invites to the team and understand the value of our sales pipeline. We have also created each team member on 2 different resource tables, one for actual work, and one for potential, which has stopped us offering days to customers we have already promised to someone else. The continual development by the team offering us new features
What do you dislike?
Maybe its my knowledge, but I'd like to be able to customise the loading sum, to remove holidays and reminders from the total so we can still see how much availability we have.
Recommendations to others considering the product:
If you have multiple team members engaged with multiple customers, the tools and features in Schedule It enable you to clearly and quickly see who is where, doing what, with who, it's made a huge difference to our small organisation.
What problems are you solving with the product? What benefits have you realized?
Simple, for us it removed our ability to double book someone and upset customers by doing so. In a matter of days we had completely integrated it into the team, now we would never go back.
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