"Ability for our scheduling platform to integrate with other platforms"

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DW

Donovan W

Research Manager

Mid-Market (51-200 employees)

goldstargoldstargoldstargoldstargoldstar

"Amazing solution. Amazing support."

What do you like best?

I could not be happier with our decision to switch from Ganttic to Schedule it. Our number one reason for wanting to switch was that we wanted the ability for our scheduling platform to integrate with other platforms. We use Zapier to make that possible. Schedule it has allowed us to integrate with Salesforce, BambooHR, Slack, Airtable and others to do some really wonderful things.

Perhaps the best part though is Schedule it support. They are the most amazing support I've ever received. In our ambition to integrate Schedule it and Salesforce, we had a number of hurdles to conquer and every time i turned to Schedule it support, they were eager and helpful. They've even made changes to their Zapier integration to satisfy particular needs I faced as I built out our integration. Simply amazing support is all I can say.

What do you dislike?

There's not much I dislike about Schedule it. I wish for little refinements like when I change to list view in the Admin area, I want it to stay in list view vs reverting back to showing me cards. I wish I could do bulk operations like Select All resources in Group A and reassign them to Group B. I wished I could have bulk imported all my team members but I had to do that one at a time.

Also, though I appreciate the documentation on the site and the ability to converse with support via chat/email, I wish they had a forum so I could talk with and learn from other users.

The basic function of using Schedule it as a scheduler has been easy for me and my colleagues.

Recommendations to others considering the product:

Go for it. It is a truly amazing solution backed by an awesome, supportive company.

What problems are you solving with the product? What benefits have you realized?

We have a team of researchers that need to be resourced by our resourcing team. By having the ability for multiple resourcing people responsible for scheduling, we've been able to be more efficient. Also, by integrating Schedule it with our other systems, we've been able to eliminate numerous steps that were previously manually done. For instance, by using Zapier, we've been able to have time off requests automatically added to Schedule it, something one of our team members had to do manually.


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