Cannot find what you need? - Click here to contact us


'The email queue is being accessed for sending or receiving by...'

If other users have the common email queue open for sending you will see this message. It is possible that after a power failure or not shutting down Windows or Schedule it correctly that the email queue could be locked open. If you are sure the user has closed the email queue you can reset this lock.

You can see the user and computer that has the event open under the Activity tab in the event and filter for the action Email_Sending.

Method 1:

Get the same user that had the queue open previously to reopen the queue on the original computer. Then close the queue to remove the lock.

Method 2:

As an Administrator, from the Tools menu, select Activity Log,
In the 'Filter by action', choose 'Email_Sending',
Press the button 'Clear Selected' to remove the user lock entry.
Last updated, 27 January 2013, 15:42

Leave a public comment (Login required) or click here to contact us for support

Schedule it Ltd

Subscribe to our newsletter and receive our free scheduling tips and articles to help you improve the planning in your business. Unsubscribe anytime.

Login Support and Help
Register Blog
Features Privacy Policy
Online Pricing Terms and Conditions
On-Prem Pricing Industry Sectors
Latest Version Reviews and Feedback
Live Webinar Status
Web App Team Scheduling
iOS App Employee Planning
Android App Customer Scheduling
Zapier App Engineer Scheduling

Start Your Free Trial Today

Copyright © 2003-2023 Schedule it Ltd. All rights reserved.
Schedule it on LinkedIn   Schedule it on Twitter   Schedule it on YouTube   Schedule it on Facebook
Join Us - Live Webinar
Help Topics
Contact Us