Cannot find what you need? - Click here to contact us

Close




'Unable to edit event as another user already has it open..'

If other users have an event open you will see this message "Unable to edit event as another user already has it open.." if you try to edit the same event. It is possible that after a power failure or not shutting down Windows or Schedule it correctly that any open events could be in a locked state and only available for read only. If you are sure the user has closed the event you can reset this lock.

You can see the user and computer that has the event open under the Activity tab in the event and filter for the action Event_Open.

Method 1:

Get the same user that had the event open previously to reopen the event on the original computer. Then close the event to remove the user lock.

Method 2:

As an Administrator, from the Tools menu, select Activity Log,
In the 'Filter by Action' list, choose 'Event_Open',
In the 'Filter by ID' list, choose the ID of the event if known,
Press the Search button to see the lock entry then select from Options... Delete All to remove the user lock entry.
Last updated, 27 January 2013, 15:40




Leave a reply (Login required)




Schedule it Ltd
/faq/10199/unable-to-edit-event-as-another-user-already-has-it-open

Subscribe to our newsletter and receive our free scheduling tips and articles to help you improve the planning in your business. Unsubscribe anytime.

GET STARTED RESOURCES
Login Support and Help
Register Blog
Features Privacy Policy
Online Pricing Terms and Conditions
On-Prem Pricing Industry Sectors
Latest Version Reviews and Feedback
Live Webinar Status
APPS POPULAR SEARCHES
Web App Team Scheduling
iOS App Employee Planning
Android App Customer Scheduling
Zapier App Engineer Scheduling


Start Your Free Trial Today



Copyright © 2003-2022 Schedule it Ltd. All rights reserved.
Schedule it on LinkedIn   Schedule it on Twitter   Schedule it on YouTube   Schedule it on Facebook
Join Us - Live Webinar
...
 
Help Topics
Contact Us