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The quota has been exceeded - QuotaExceededError: Dom exception 22

If you are receiving the error 'The quota has been exceeded' or 'QuotaExceededError: Dom exception 22' whilst accessing your online account this is due to our web app trying to save scheduling data for offline use but your device is not allowing it.

The are a few possible causes:

1, The amount of resources and events that the User has access to, cannot be stored on the device for offline use as the device does not have enough local storage free or the device limit has been reached. If you have some resource groups that contain 1000s of resources, you can edit the Users View Access permissions and hide groups that contain many resources that they don't need to see.

2, Some users have found the same behaviour on Safari to be caused by private mode browsing. It seems that while on private browsing Safari does not allow local storage to be used at all. The solution is the app needs non-private mode to work.

3, Others users have reported you might have disabled the Cookies. This is a bug on iOS7 that if you have disabled the Cookies, localStorage will not work and gives this error. Try enabling cookies, then it should work.
Last updated, 1 July 2014, 16:14

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